Shipping Policy

Estimated Delivery Times

Below you'll find the average delivery times for all our orders:

•      After placing your order, processing takes 1 to 2 business days. On weekdays, processing usually takes just one business day, but if you place your order on a Friday afternoon or over the weekend, it may take a little longer.

•      Once your order has been processed and dispatched, the average delivery time is 7 to 12 business days.

We strive to make the buying and delivery process as simple as possible for our customers. If you have any further questions or concerns, please don't hesitate to contact our customer service team.

Below, we explain how your order is processed and delivered.

 

Placing an Order

The shopping experience at Olivia Studio is designed to be as simple as possible. First, head to the product page and add your chosen item to the cart by clicking the black "Add to Cart" button.

It's important to check that you've selected the correct variants (colour, size, etc.). Once everything is correct, click "Check Out".

On the information page, you'll need to enter your contact details correctly. Please make sure all information is accurate. Once completed, click "Continue to Shipping".

On the shipping page, you can review the information you've entered. You'll also be informed that all shipping is completely free. As a token of our appreciation, we always cover delivery costs.

Then click "Continue to Payment".

 

Payment Options

On the next page, you can choose from a range of payment methods. At oliviastudio2003.com, all payment options are encrypted using SSL, ensuring a secure environment.

Available payment methods:

•      Credit Card (AMEX, Mastercard, Maestro, Visa)

•      Apple Pay

•      Google Pay

•      Shop Pay

Once you've chosen your payment method, click "Complete Order". You'll be redirected to the selected payment platform. Follow the instructions to complete your purchase.

Had any issues placing your order? No worries — you can contact us at any time.

 

Delivery Costs

Delivery is completely free on all orders. We don't charge any additional postage and there's no minimum order value.

 

Dispatching Your Order

Found the perfect piece in our shop? You'll want to enjoy it as soon as possible! That's why we make sure your order is processed and dispatched as quickly as we can.

To keep our prices fair, we group parcels together and send them out once the minimum dispatch quantity is reached. We appreciate your understanding and cooperation in helping us build a better, more sustainable world.

Important note: Like many other online shops, we're currently experiencing a high volume of orders. There may also be delays due to ongoing post-pandemic logistics. Please keep this in mind when ordering. That said, we'll do everything we can to dispatch your order as quickly as possible.

 

Need Your Order Dispatched Today?

Please get in touch with us by email. Our customer service team will be happy to help and suggest the best solution for you.

Email: info@oliviastudio2003.com

Website: oliviastudio2003.com